Last updated: [07/10/2024]
This Privacy Policy explains how Plumber Malta collects, uses, and protects your personal information. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and any other details you provide when filling out a contact form or booking a service through our platform.
- Usage Data: Includes data about how you use our website, such as your IP address, browser type, and the pages you visit.
2. How We Use Your Information
We use the information collected to:
- Connect you with plumbers in your area who can provide the services you request.
- Improve our platform’s functionality and customer experience.
- Send you relevant marketing communications, such as offers or updates, if you have opted in to receive them.
3. Sharing Your Information
We share your personal information only in the following situations:
- With plumbers: When you request a service, we share your contact details with plumbers in Malta to facilitate communication and service delivery.
- Third-party service providers: We may share your data with service providers who help us manage and operate the platform (e.g., hosting services, marketing tools).
- Legal requirements: We may disclose your information if required by law or in response to legal proceedings.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed to be completely secure, so we cannot fully ensure the security of any information you transmit to us.
5. Cookies
We use cookies to collect data about how users interact with our website to improve the overall experience. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.
6. Your Data Rights
You have the following rights regarding your personal data:
- Access: You can request access to the information we hold about you.
- Correction: You can request corrections to any inaccurate information.
- Deletion: You can request that we delete your personal data, subject to any legal obligations to retain the data.
- Opt-out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
7. Changes to the Business Model
Plumber Malta reserves the right to change, modify, or alter its business model at any time without prior notice to users. This includes, but is not limited to, how we collect and process personal data. In the event of any significant changes to the business model or how your personal data is handled, we will update this policy accordingly and notify you through appropriate means, such as email or a notification on our website.
8. Third-party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the platform after any such updates constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at info@plumbermalta.com.